harris usodan
manila (PHL)
Role(s):
Manager/Supervisor
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Startup
Location:
pasig
Industry:
Telecommunications
Year Founded:
2009
Number Employees:
10-50 people
Business Stage:
Growth (profitable)
Entity Type:
Incorporated Outside United States
Description:
CMG is an American owned, and American managed quality call center. We are based in Manila, Philippines, and focused on providing 'world class' outbound / inbound campaign management for clients worldwide.
All of our services are professionally handled programs. Appointment setting, lead generation, customer retention and survey collection, are all campaigns running successfully at CMG. Perhaps inbound customer service reps to handle all incoming inquiries from marketing campaigns or customer support requirements, are what you are looking for. Outsourcing to CMG and its operations call center, is an easy choice, and at competitive pricing that does not lower the quality expectations you desire and deserve!
As an American owned and managed Philippine call center, the edge to our success is our in-house training programs using American instructors, which involve everything from American accent and culture concepts, to telemarketing and customer service training. So, our consultants are the best at what they do! Because your business goals become our performance goals, your expectations are always surpassed.
We build trusted and transparent relationships with our clients. We think like you do - concentrating on saving money but, at the same time grooming your campaign to out perform anything you have ever put together in the past. Without high performance, cost savings are meaningless.
CMG will bring only the best of the best on board for your campaign. Our outsourcing professionals and telemarketing consultants will not only have the skills, personalities, health and energy needed to convincingly get the job done day in and day out, but they also have the desire to over-achieve, and to outshine the competition.
All of our consultants are graduates of four year college courses, and we strongly support everyone in continuing education opportunities. And we support you, our clients, with your goals and wishes when it comes to managing a successful outsourcing campaign.
In the outsourcing business world, saving and making money is a must, and more importantly, that it is accomplished without a loss in the quality of customer service your customers have come to expect. One thing we emphasize is that YOU WILL experience both with CMG.
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