Thomas Tucker
Ocean City, NJ (USA)
Role(s):
ResponseLearning Corporation
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Startup
Location:
Ocean City
Industry:
Technology/Web
Year Founded:
2008
Number Employees:
INVALID
Description:
ResponseLearning sells computer-based customer service training to call centers. By implementing on our patent-pending process and software, companies improve their competitiveness through enhanced customer service delivery. ResponseLearning's supervisor and agent training is delivered directly to the desktop utilizing standard call center desktop technology. Our self-paced training content has been validated through 20+ years of consulting research, customer use and refinement. The training is applicable to the roles of all customer-facing employees, whether they work in the call center, at a service counter, or in an administrative role. The multi-purpose content is unique in the industry. The products are currently under development with the alpha products having been well accepted