Paul Johnson
Frisco, TX (USA)
Role(s):
Euphony
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Startup
Location:
Frisco
Industry:
Telecommunications
Year Founded:
2007
Number Employees:
INVALID
Description:
Our program takes call centers through the process of retooling and restructuring their operations to capitalize on the convergence in technologies (VOIP), the acceptance of the distributed workforce model (at-home agents) and the emerging domination of the hosted model for software applications.
We have simplified a very complex roadmap of services into three primary concepts which resonates well with executives.