Nikita Levitan
New York, NY (USA)
Role(s):
Select
PCZing
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Startup
Location:
New York
Industry:
Technology/Web
Year Founded:
2009
Number Employees:
1-10 people
Description:
The focal point of PCZing’s business is the remote technical support, maintenance, service and data backup of PC’s and small to medium size networks. The company offers both stand alone services and monthly maintenance/service packages. The touchstone of PCZing’s services is an unparalleled understanding of technical issues coupled with years of exemplary customer service. The core concept is that PCZing clients are hiring their own ‘Virtual IT Professional’ without the cost of actually adding another person to the payroll.
The company offers on-demand remote technical support for systems and servers alike. A few of the areas of expertise covered by PCZing service are Windows, Mac, Linux, Blackberry and Windows Mobile.
The remote service of Apple computers is another unique specialty offered by PCZing. The standard Apple repair procedure requires that the user has to bring their computer back to the Apple store and leave it there - often for over a week to rectify any problem. Disgruntled Mac users often publically voice their displeasure at the week long wait in (URL removed). PCZing on the other hand, can have these customers back up and running less than half this time and in many cases in under than hour -all without the user having to transport their computer.