Diana Baksh

Kissimmee, FL (USA)
Role(s):
Founder/Owner/Principal

Hot Import Auto Body & Collision Center, Inc

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Location: Kissimmee
Industry: Automotive
Year Founded: 2008
Number Employees: 1-10 people
Description: 1. Executive Summary Hot Import Auto Body & Collision Center is a start-up auto customization and collision repair body shop. Hot Import Auto Body & Collision Center is entirely female owned and operated with special interest in female clients. The company is engaged in the customization of import cars and the repair and body work for many vehicles of yesterday as well as today with an exceptional internship program for those interested in the auto body field. Body work and rust repair is the majority of our work. Hot Import Auto Body & Collision Center is looking to be located in the Kissimmee/Orlando Florida area. The company is dedicated to providing the highest quality workmanship. Hot Import Auto Body & Collision Center keeps up on all the latest tools and techniques of the trade to perform the highest quality work possible today. Highlights 1.1. Objectives The objectives for Custom Auto include: • Increase Exposure and Materials: Hot Import Auto Body & Collision Center will identify opportunities to align our brand and messages across the automotive board and local circles including: web sites, newsletters, Facebook, magazines, radio, TV, MySpace, and other new initiatives. • Assembling an experience and effective staff: Hot Import Auto Body & Collision Center will employ qualified individuals with integrity, loyalty, honesty. Employees must be: enthusiastic about sharing idea and learning new skill. We encourage personal growth by creating a diverse stimulating and challenging environment where the sky's the limit. Industry veterans will combine their minds and visions to create a high energy, uniquely entrepreneurial team. • To exceed customers expectations: Every customer enters a place of sale with one focus on their mind, to buy at a cheaper rate and get superior craftsmanship than the other shops in the area. Hot Import Auto Body & Collision Center has set their goal to exceeding these expectations and secure a customer base of regulars as well as spreading the word of mouth that Hot Import Auto Body & Collision Center is the place to go for your automotive body needs. • To increase the number of clients by 10% per year through superior selection and customer service: By increasing the customer and client base by this very easy to attain amount, Hot Import Auto Body & Collision Center will be poised to be the number one destination for all your automotive body work and repair needs. 1.2. Mission Our mission is to act as an integral part of the business community in providing a valuable service to retail businesses and community clients. We intend to provide a level of professional auto body repair and refinishing to our clients that is unmatched in our market place. Our service integrity and our customer satisfaction practices will result in an ongoing loyal client following across the business community markets we serve. Hot Import Auto Body & Collision Center provides your entire vehicle needs. From completely hooking up your ride with a full custom paint job and body kit that would make any judge's mouth drop, to major insurance jobs, all the way to a minor dent on the door. Hot Import Auto Body & Collision Center does it all! That's because we know that our name is on each and every vehicle that goes out our doors. That is why perfection is not just a goal, but a pledge to all of our customers. 1.3. Keys to Success Having keys to success can mean the difference between a successful business and one that fails. The keys to success for Hot Import Auto Body & Collision Center are: • Level of service higher than competitors • Entirely female owned and operated with emphasis on female clients • Multitude of offerings beyond general auto body repair and maintenance • Continued growth with advertisement and expansion • Extensive familiarity with the industry and new services • High cooperation with various communities and counties • Clean and inviting environment